Cyber Security & Managed IT
Security assessment and hardening, application security, payment-infrastructure monitoring, and a 24/7 bilingual service desk — delivered from Libya by a team that builds and operates production payment and messaging platforms.
Banks, government bodies, and energy and telecom operators in Libya run on systems that attackers actively probe — and that users depend on every day. DITS helps you keep those systems secure and running: we assess and harden your environment, secure the software you build and buy, watch your payment infrastructure around the clock, and run the day-to-day IT so your team doesn't have to.
We are clear about our role in every engagement. We assess — penetration testing, configuration review, and gap analysis against recognized standards. We harden — prioritized remediation, secure configuration, and application-security fixes. And we operate — 24/7 monitoring, service desk, backup, and recovery under written SLAs.
This practice is grounded in operations, not theory. DITS builds and runs production platforms for the Libyan market: DPay, a payment gateway aggregating Moamalat, MobiCash, EDFali, OnePay, and more; iSend, Libya's largest SMS gateway; and BotiChat, a customer-messaging platform on official Meta APIs. The discipline of securing our own transaction systems is the discipline we bring to yours.
For banks and financial institutions, we align controls with PCI DSS and ISO/IEC 27001 and help you document security and business-continuity measures for regulator and auditor review. Every engagement starts under NDA.
Why DITS
- Operators, not just auditors — we secure the same classes of systems we run in production: payment gateways, messaging platforms, and high-traffic APIs.
- Payments-grade baseline — assessment and monitoring practices shaped by PCI DSS and ISO/IEC 27001 controls for banking environments.
- Support that fits Libya — Arabic and English, Saturday-to-Thursday working hours with after-hours cover, over phone, WhatsApp, email, and a ticketing portal.
- Findings you can act on — every report is ranked by risk, mapped to concrete fixes, and closed out with a retest.
What we deliver
Security Assessment & Hardening
Penetration testing and vulnerability assessment across networks, servers, and applications, using white-, grey-, and black-box approaches. Findings are ranked by real business risk — not raw scanner output — and every report includes concrete remediation steps. We support your fixes and retest until each finding is closed.
Secure SDLC & Application Security
Security built into software from design review to release: threat modeling, secure code review, and dependency and API checks against OWASP standards. We apply the same secure development practices we use on our own payment and messaging platforms. Available for systems we build for you, and as a review service for software you already run.
Payment-Infrastructure Security & Monitoring
Round-the-clock monitoring of ATM and POS estates: device health, connectivity, and transaction success rates on live dashboards, with alerting and escalation the moment a terminal goes dark. We harden the surrounding payment infrastructure with PCI DSS-aligned controls. This service pairs with our Banking & Payment Solutions practice, where fraud prevention and 3-D Secure live.
24/7 Service Desk & Managed IT
A bilingual service desk that answers on the channels your people already use — phone, WhatsApp, email, and a ticketing portal — with tiered SLAs for response and resolution. Beyond tickets, we manage the estate: endpoints, servers, networks, patching, and employee onboarding and offboarding. Coverage runs on the Libyan work week with a defined after-hours model.
Business Continuity & Backup
Backup and disaster-recovery design with defined recovery-point and recovery-time objectives, then proven with scheduled restore drills — a backup that has never been restored is a guess. We plan around Libyan operating realities: power interruptions, connectivity gaps, and site-level failures.
Security Awareness Training
Practical training for staff and executives, delivered in Arabic and English: phishing simulations, safe handling of credentials and payments, and role-specific briefings for finance and IT teams. Sessions draw on real local attack patterns rather than imported slideware, and repeat on a schedule so awareness doesn't fade.
Technologies
How we work
- 1
Scope & baseline
We sign an NDA, inventory the assets and systems in scope, agree rules of engagement, and set the reference baseline — PCI DSS, ISO/IEC 27001, or your internal policy.
- 2
Assess
Testing, configuration review, and gap analysis produce a single prioritized findings register, with each item rated by exploitability and business impact.
- 3
Harden & remediate
We fix the findings or guide your team's fixes, apply secure configurations, and retest every item before calling it closed.
- 4
Operate
Monitoring, service desk, backup, and patching move into steady state under written SLAs, with dashboards you can see at any time.
- 5
Review & improve
Recurring service reviews, refreshed awareness sessions, and re-assessment on a fixed cadence keep your security posture from drifting.
Related services
Frequently asked questions
What does DITS's Cyber Security & Managed IT service include?
Security assessment and hardening, application security, payment-infrastructure monitoring, and a 24/7 bilingual service desk — delivered from Libya by a team that builds and operates production payment and messaging platforms. DITS designs, builds, and operates the solution end to end, tailored to each organisation's needs.
Is Cyber Security & Managed IT available in Libya?
Yes. DITS delivers Cyber Security & Managed IT for banks, government, and businesses across Libya — from offices in Benghazi and Tripoli, with support in Arabic and English.
How do I start a Cyber Security & Managed IT project with DITS?
Request a quote at dits.ly/quote or contact the team. We begin with a scoping session, then plan, build, and support the solution end to end.
Let’s build something great
Tell us about your project — our team replies within one business day.