AI & Data
Generative AI, Arabic-first chatbots, data platforms, and machine learning — built for how Libyan organizations actually work. We turn your data into decisions and your repetitive work into software.
AI has moved from research labs into daily operations — but most of the tooling still speaks English first. DITS builds AI and data solutions that work in Arabic from day one: applications on large language models (LLMs), chatbots that hold natural conversations with your customers, and analytics platforms that give management a live view of the business.
Our role is clear in every engagement. We build custom AI and data products, we integrate proven models and platforms into your existing systems, and we operate what we ship. Our own product, BotiChat, runs AI-driven customer conversations on Facebook and Instagram every day — the same engineering goes into every client project.
For banks, that means machine learning on transaction streams: fraud signals, reconciliation exceptions, payment analytics. For government and oil & gas, it means data platforms that consolidate scattered records into dashboards leadership can act on. For any business, it means automating the repetitive work that consumes staff hours.
Why DITS
- Arabic-first AI: every model, chatbot, and dashboard is designed and tested on real Arabic content, with correct right-to-left interfaces — not as an afterthought.
- Proof in production: BotiChat, our in-house conversational-AI platform, automates customer conversations for businesses on Meta's official APIs.
- Payments-grade data skills: the team that builds payment and switching systems is the same team that builds your fraud models and reconciliation pipelines.
- Honest scoping: we tell you when a dashboard or a rules engine solves the problem cheaper than a model — and when AI genuinely pays for itself.
What we deliver
Generative AI & LLM Solutions
Applications built on modern large language models: internal assistants that answer from your own documents, report and content generation, summarization of Arabic and English records, and retrieval-augmented generation (RAG) over your data. Deployment options respect data sensitivity — from cloud APIs to isolated environments for regulated institutions.
Arabic Chatbots & Conversational AI
Customer-service and sales chatbots for Facebook Messenger, Instagram, WhatsApp, and the web — built on the same engineering behind BotiChat, our in-house conversational platform. Flow-based automation where predictability matters, LLM-powered responses where flexibility matters, and clean hand-off to human agents when the conversation needs one.
Data Platforms & Engineering
We consolidate scattered databases, spreadsheets, and system exports into one governed platform: data pipelines, warehousing, quality rules, and access controls. The result is a single reliable source your reports, models, and APIs can trust.
Business Intelligence & Dashboards
Decision-ready dashboards for executives and operations teams: sales, collections, branch performance, service uptime. Fully bilingual, RTL-correct reporting — with drill-down to the transaction level, not just top-line charts.
Machine Learning for Payments & Fraud
We apply ML where we know the domain deepest: transaction streams. Fraud and anomaly detection, smart reconciliation matching, customer segmentation, and payment analytics across Moamalat, MobiCash, EDFali, and OnePay flows — delivered hand in hand with our Banking & Payment Solutions practice.
Robotic Process Automation (RPA)
Software robots for the back office: invoice processing, statement reconciliation, data entry between systems that don't talk to each other, and periodic report assembly. We start with a process audit, automate the highest-volume tasks first, and measure the hours returned.
IoT & Industrial Data
Sensor networks, telemetry, and asset tracking for field operations — from oil and gas sites to fleets and utilities — with offline-tolerant designs suited to Libyan connectivity realities. Where a use case calls for it, we also deliver AR/VR experiences such as training simulations and product visualization.
Technologies
How we work
- 1
Discover
We map the use case, audit the data you actually have, and define success in numbers — before anyone writes model code.
- 2
Prove
A scoped pilot on your real data validates accuracy, cost, and fit within weeks, not quarters. If the pilot doesn't earn its keep, we say so.
- 3
Build & integrate
We engineer the production solution and wire it into your existing systems — core platforms, payment rails, CRMs — with security and access controls from the start.
- 4
Evaluate & harden
Arabic-language testing, edge-case evaluation, load and failure testing, and clear escalation paths for when the model should defer to a human.
- 5
Operate & improve
We monitor accuracy and performance in production, retrain and tune as your data changes, and support your team over WhatsApp, email, and phone.
Related services
Frequently asked questions
What does DITS's AI & Data service include?
Generative AI, Arabic-first chatbots, data platforms, and machine learning — built for how Libyan organizations actually work. We turn your data into decisions and your repetitive work into software. DITS designs, builds, and operates the solution end to end, tailored to each organisation's needs.
Is AI & Data available in Libya?
Yes. DITS delivers AI & Data for banks, government, and businesses across Libya — from offices in Benghazi and Tripoli, with support in Arabic and English.
How do I start a AI & Data project with DITS?
Request a quote at dits.ly/quote or contact the team. We begin with a scoping session, then plan, build, and support the solution end to end.
Let’s build something great
Tell us about your project — our team replies within one business day.